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Before procuring the Services you should read these terms and conditions carefully. You are advised not to use the services Zhane Designs if you do not agree to the terms stated.

2.0 Zhane Designs Obligations

2.1 Zhane Designs will endeavour to advise the client of the predicted timescales of works as soon as is possible after the quotes have been produced. All such dates shall be approximate only and By Zhane Designs cannot be held responsible for any delay in completion.

2.2 Zhane Deigns is not responsible as standard for organising third party companies, firms or individuals (“Third Party Suppliers”) to undertake certain work for the Client, such as decorating, building work, carpet fitting, curtain and blind manufacture and fitting and such other work as confirmed by Zhane Designs The Client should notify Zhane Designs if this is required for their project.

2.3 Due care and attention will be taken when sourcing products remotely for customers including but not limited to using past reviews of stores and (or) seeing products in person. Zhane Designs is not liable for any issues regarding the products recommended where reasonable due care and attention has been made to source said items.

3.0 Client Obligations

3.1 All items sourced by Zhane Designs for the Client remotely needs to be checked over by the customer before purchasing, including and not limited to shipping dates, dimensions, style and quality. Zhane Designs is not liable for any items damaged in transit.

3.2 The Client should take due care and effort to supply Zhane Designs with any required information prior to deadlines set or will lose their design slot and lose their non refundable deposit.

3.3 In agreeing with these terms the Client acknowledges that they are fully aware of all work proceeding and confirm they are happy with all items discussed and quoted.

3.4 The Client should ensure they follow the manufacturers instructions on how to install products and should hire professionals to fit where needed, including and not limited to electricals, plumbing and (or) mounting items such as mirrors or artwork. Zhane Designs is not liable for any damage or injury caused by products not being properly installed.

3.5 The Client is recommended to speak with relevant professionals for advice and to obtain the relevant permissions before any building works commence, including but not limited to builders, architects and (or) government planning agents.

3.6 The Client is not permitted to use our designs for their own business use or their own marketing material. All designs are created with the Zhane Designs logo which should remain when being shared and the company credited.

4.0 Delivery of Goods and Services.


4.1 Zhane Designs will not be held liable for any over-run of works or delays by third party suppliers or tradespeople and sub-contractors.

4.2 Zhane Designs is not liable for any delays in shipping for any items purchased to create the design.

4.3 If the client decides to collect any ordered goods from Zhane Designs it will be necessary to sign a collection note and therefore the client will be responsible for the goods from thereafter.

5.0 Third Party Suppliers

5.1 The Client will form a direct contractual relationship with Third Party Suppliers, and will be responsible for managing these relationships and any financial settlements direct with the Third Party Suppliers.

5.2 If so requested, Zhane Designs may coordinate the services and financial settlements with Third Party Suppliers on their behalf, as part of the services undertaken, but the client will remain ultimately responsible for the contractual relationship with the Third Party Supplier. The Client should notify Zhane Designs if this is required for their project.

5.3 Zhane Designs is not responsible for forming any contractual relationship on behalf of the client.

6.0 Payment & Billing Terms

6.1 The charges for the Services are set out in the Estimate accompanying these terms and conditions or as amended or updated by Zhane Designs and communicated to the Client.

6.2 Payments should be made by debit or credit card via bank transfer when this has been pre agreed between Zhane Designs and The Client.

6.3 Cheques are not an accepted way to settle payment.

6.4 Deposit is NON-REFUNDABLE after 5 days of pre agreed start date, a deposit of 50% is required upon starting the project .

50% of the remaining balance is payable to Zhane Designs, to be paid upon the completion of first section of design package (once remaining payment has been received you be sent the final part of the package)

Part 1 mood-board and 3d visuals

Final part furniture sourcing list

7.0 Cancellation and Termination Policy

7.1 The Client has the right to cancel this contract (the “Contract”) at any time up to the end of 5 working days after their pre agreed Project Start Date.

7.2 The Client does not have the right to cancel the Contract if the supply of the Full Design Services begins with the Client’s agreement before the end of the 5 working day

cancellation period.

8.0 Liability

8.1 Zhane Designs shall have no liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any information or instructions supplied by the Client which is or are incomplete, incorrect or inaccurate.

8.2 Zhane Designs shall not be liable to the Client for any unforeseeable loss or damages arising from the provision (or non-provision) of the Services, including loss of profit or consequential loss or damage.

8.3 Neither Zhane Designs, nor the client shall be liable for any failure to perform its duties under this Contract due to circumstances beyond its control, including without limitation flood, fire or other adverse weather conditions.

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